With a message “Every call is taken seriously, please use your police car,” Bengaluru city police reaches out to the citizen in need as they encourage people to call ‘Hoysala’ in case of emergency. .
Arguably, it is India’s most tech savvy police force, Dial 100′ – tech-driven back- Bengaluru city police team reaches to the commoners for help.
Amidst lockdown, with flashing lights and siren of Maruti Suzuki Ertiga, Police emergency response vehicle is to let the people know that the police is alert and attentive when the residents stays indoor. It is well said in Bengaluru, whenever in trouble and need help dial 100.
This is not only for the distressed, but for the people who undergoing treatment for various ailments and also for pregnant women.
The city police have deployed the department’s 275 emergency response vehicles to attend to 4,500 requests from commoners amid the Covid-19 induced lockdown.
Police Commissioner Bhaskar Rao said,
If citizens call 100 , Hoysalas (police patroling vehicles) will be at their doorstep in no time. We have dropped patients who have to undergo dialysis, chemotherapy, pregnant women, emergency calls for heart checkups and even labour-related calls. We are not a taxi service, but we are performing our duties in times of crisis.
This measure is taken to let people know that they do not have to come out stating it’s an emergency. They can instead call us and we will be there. After the drop, we wouldn’t wait. Once the treatment is over, they can call us again and we will drop them back home. This way we won’t see people out in their vehicles and they are safe.
The initiative is the brain child of Police Commissioner Bhaskar Rao as he aims to transform these vehicles into auxiliary ambulances. The Commissioner said there will be no excuse for laxity in response time.
When there is no law and order problem these vehicles were anyway standing so I thought of converting these vehicles into auxiliary ambulances. These emergency vehicles operates in three shifts. Police have also reached out to the health workers.
We ensure that when people in distress call the emergency helpline, their calls were received and taken action upon immediately without wasting any time.
The Police Commissioner through his various tweets has also extended his helping hands for the senior citizens. In a message to NRIs he urged them not to worry about their old parents as police will be extending its helping hand. The police have also made an elaborate arrangement for the people of Northeast stranded there.